Preventia Chat is a tool to help confirm or disregard a signal. A link is sent out to the user to join a secure chat group with all members on a contact list once a signal is received. Members in the group chat can text one another in the chat to figure out what is going on and decide whether dispatch is needed or not.
Roughly 60 percent of people don’t answer the phone when they receive a call. Preventia Chat allows members to talk on a secure platform without answering the phone. This helps achieve better communication between members on the contact list and resolve an alarm without having to answer the phone.