- Your services will continue as they have been.
- We would love to connect with you and review any additional security needs you have.
- We are local, in the area, and quick to respond.
- We are here for you anytime.
When it comes to home security, peace of mind is everything.
Welcome to the Preventia family.
Your same account has been imported into our system.
We love your can-do attitude. Preventia customers get the benefit of a customized system, professionally built just for them. Our expertise means you get everything you need in a security system, and nothing you don’t.
Great question. Local Service with Preventia means that the people monitoring your calls and alerts 24/7 live in Middle Tennessee. With other companies, your emergency might be handled by someone in Utah or Arizona, or even overseas. Preventia’s professionals care about your safety and are familiar with the services and resources available right here where we live and work.
Most home insurance providers offer significant discounts to customers with active home security systems, because having a home security system is a proven way to reduce the risk of home break-ins and other claims.
Our Smart Home app is built on the Honewell TotalConnect 2.0 platform, designed to work specifically with the systems we install. The app allows you to control a wide range of alarm and home automation functions, from arming and disarming the system to locking doors, turning lights on and off, and monitoring live feeds from cameras and video doorbells.
Yes. Our Preventia Smart Home app allows you to control your system and home automations (lights, locks, outlets, and more) from anywhere in the world.
Every Preventia home security system is different. Our customers can include video doorbells, outdoor cameras, indoor cameras, and more in their customized security systems.
Our professional installers pre-program your equipment before your installation appointment, so installation is quick and easy. For an average-sized home, the entire process takes about an hour.
Yes. Our systems can be uninstalled and reinstalled in a new residence. However, most of our customers opt for installing a new system in a new home, as the number of doors, windows, etc. will be different and their needs will change. A professionally installed system increases your home’s value, and that additional profit makes it easy to install a Preventia system to your new residence, or have our team take over monitoring for an existing system in your new home.
Absolutely. Our systems are fully customizable, and ready to adapt as your needs change.
Yes. Our Smart Home app allows you to play recorded video from anywhere in the world. We offer different options for data storage depending on your needs. Your professional installer can recommend the option that’s right for you.
Our monitoring service constantly tests your system to ensure it’s up and running 24/7, and alerts you right away to any issues with the system. Most out-of-the-box systems only test periodically.
Our Smart Home App is wi-fi and data enabled, and our systems operate on a cellular network with a battery backup. Your system will continue working even if wi-fi is down or the power goes out.
When our monitoring center receives any type of distress signal, we immediately contact you via phone. If you’ve set your alarm off by accident, simply provide your password to cancel the alarm. If you’re experiencing an emergency, our team will gather important information and dispatch the appropriate services (police, fire, ambulance, etc).
Probably not. Our motion detectors are pet-proof up to 80lbs. For larger breeds, we recommend specific settings. Your professional installer will help you find the right settings for your lifestyle.
We do require a monitoring contract for service. This helps us keep our pricing affordable and makes it possible to provide enhanced security features and top-notch monitoring for all of our customers.